Now a reality, this credit union’s branch design concepts are meeting organizational and community engagement objectives. See how our design concepts have come to life.

Before location and branch design decisions are made take a step back and look at where you want to be in five or 10 years. Because the decisions you’re making now have a massive effect on what your credit union is able to do in the future.

A thorough and collaborative approach ensures the new Vancity Chinatown Community branch would serve the neighbourhood’s diverse and robust community now and in the years to come. As prime consultant, our RATIO team was responsible for the planning and design of this tenant improvement project.  The interior design embraces natural light and circular shapes acknowledged in both Indigenous cultures and Feng Shui principals.

It wasn’t organizational challenges that drove Aldergrove Credit Union  (ACU) to embark on a new branch design; it was opportunity.  As a new branch in a new building in a new community, an opportunity arose for RATIO to integrate corporate goals into the branch design.

Vancity has taken steps to remove barriers and improve accessibility for the hundreds of employees and members who enter their branches daily. Vancity branches in Burnaby Heights and Vancity Centre have received the Accessibility Certified Gold rating under the Rick Hansen Foundation Accessibility Certification program.

Recently released,  a global branch design report features 25 case studies from around the world including RATIO’s work for Island Savings. Published by a banking intelligence provider, Lafferty Group, the report is titled Digital Branch Design: Presence, Openness and Intimacy. Read on for a look at the published case study and more about the report.

Retail banking design decisions must meet the challenges financial service organizations face to align new or revamped branches with brand, values, service and trust. See our list of 18 design trends for financial service retail branches……

Design decisions in new or revamped financial institution retail branches must do two things well: 1) Clearly communicate the organization’s overarching ethos and services and 2) build trust by understanding and reflecting local values. We’ll illustrate with 3 projects, show how retail banking branch design trends support service delivery and share the design trends we are seeing.

Check out the progress of the Ratio designed Kanaka Creek Watershed Stewardship Centre. New construction photos!

New direction, new images of community-focused credit union branch for Community Savings. Our concept for a 1400 sq ft community credit union branch delivers intimate, member-dedicated spaces allowing for more personal interactions in comfort and privacy.